The Right Information in the right place at the moment of need
Share Information
In Context with Your Business Applications
- Add conversation threads to support informed decisions
- Add notes, images and documents to reduce the time it takes to find information
- Assign and schedule actions, then get real time notifications as the work proceeds
- Personalize service with a complete understanding of a customer, product, or case
Add Knowledge
to reduce training and support costs
- Give customers and end users the ability to learn applications as they use them
- Guide knowledge workers step by step through complex processes
- Add conversation threads to give user feedback to application developers.
Benefits
- Reduce the learning curve for applications and business practices
- Enable and support collaboration to handle complex business events
- Increase business agility in the face of changing business conditions
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